Sidekiq qualifies new enquiries, keeps clients updated and fills fee-earner diaries, so nothing sits in a voicemail box.
A new client’s first call goes to voicemail, and they’ve already dialled the next firm on the results page.
Fee-earners lose billable hours to status-update calls and diary admin.
Intake arrives half-captured, so conflict checks and onboarding stall for days.
Every legal call, answered, qualified and logged. Pick a workflow to see it in detail.
Inbound or missed, in hours or out, from any channel.
Picks up in seconds with your brand’s voice and tone.
Captures what matters and books the next action live.
Logged to your CRM with a full transcript and summary.
“Not one enquiry slips now. Leads are qualified and conflict-checked before they reach a fee-earner, and our people bill the hours they used to spend on the phone.”
It captures the parties and matter type, flags potential conflicts against your rules, and holds the enquiry for review before any engagement.
Yes. New matters, contacts and call notes are written into your practice management system so nothing is re-keyed.
Calls are handled discreetly and professionally, captured securely, and routed to the right fee-earner with a complete, confidential summary.
See exactly how sidekiq answers, qualifies and books a real legal call, mapped to your workflow.