Every capability below runs in production today, on real calls, for real agencies. Not a features roadmap.
Voice and chat agents that pick up, call out, switch language mid-sentence, and carry the memory of every past conversation, so your customers never repeat themselves and your team never starts from scratch.
Sidekiq keeps a living memory of each contact: what they asked, what you promised, where the deal got to. The next conversation continues the thread instead of restarting it.
Powered by best-in-class voice AI. Handles objections, answers property questions, hands hot leads to a human at the right moment.
Same brain, every channel. Replies in seconds, day or night.
Detects and switches automatically. No menus, no "press 2".
Catches every missed call and proactively works your database.
No rota, no sick days. Coverage that never clocks off.
A caller who texts instead of rings, or emails instead of chatting, gets the same context and the same follow-through, every time.
Picks up any inbound call in your brand's tone, qualifies the caller and books the action live against your calendar.
Texts every new lead automatically, replies in seconds, and books a call straight into the calendar without a human touching it.
Handles the chat widget on your site exactly like the phone: same memory, same CRM, same follow-through.
Reads incoming enquiries, drafts the reply in your tone, and only escalates what actually needs a person.
Phone, SMS, web chat, WhatsApp and email, all routed through the same agent, so a conversation that starts as a missed call and continues by text still has full context.
No. It runs on the same voice models behind modern conversational AI, tuned to your tone and your scripts, with natural pacing, interruption handling, and no dead-air. Most callers don’t realise until we tell them.
It hands off cleanly, either to a live teammate on the same call or by flagging the conversation with full context so a human can pick it up without asking the caller to repeat themselves.
Most agencies are live within days on a template built for their industry, then tuned to their exact scripts, tone and CRM fields over the first couple of weeks.
Yes. The same agent can run multilingual on request, detecting and matching the caller’s language mid-conversation rather than requiring a separate line per language.