Sidekiq Ltd. 

Effective Date: 12th February 2025

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1. What is a Privacy Policy?

This Privacy Policy explains how Sidekiq AI ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit our website sidekiq.co.uk (the "Website"). By using our Website, you agree to this Privacy Policy.

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2. Information We Collect

We may collect and process the following categories of personal data:

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a. Information You Provide to Us

• Name, email address, phone number, and any other contact details you provide when reaching out via forms or emails.

• Business information if you inquire about our services.

• Any other personal data you voluntarily provide.

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b. How We Collect Information

• We collect information in the following ways:

• Directly from you when you fill out a form, contact us, or sign up for services.

• Automatically through cookies and tracking technologies when you browse our Website.

• Through third-party analytics providers.

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3. How We Use Your Information

We process your personal data for the following purposes:

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• To respond to inquiries and provide services.

• To improve our Website, services, and customer experience.

• To send marketing communications where permitted.

• To comply with legal obligations.

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4. How We Store, Use, Share, and Disclose Your Information

• We securely store your personal data and take appropriate security measures to protect it.

• We do not sell or rent your personal data.

• We may share data with third-party service providers who assist with website operations, analytics, and marketing.

• We may disclose data if required to comply with legal obligations.

• If our business is acquired or merged, your data may be transferred to new owners.

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5. How We Communicate with Site Visitors

We may contact you via email, phone, or other channels regarding:

• Customer service inquiries.

• Marketing and promotional materials (where consent is given).

• Service updates or policy changes.

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6. Your Rights

Under applicable UK data protection laws, you have the right to:

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• Access, update, or delete your personal data.

• Object to or restrict data processing.

• Withdraw consent where applicable.

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

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7. Cookies Policy

We use cookies and similar tracking technologies to enhance user experience, analyse website traffic, and provide personalised content.

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a. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, improve website functionality, and analyse site traffic.

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b. Types of Cookies We Use

• Essential Cookies: Necessary for the operation of the Website.

• Analytics Cookies: Help us understand how visitors use the Website (e.g., Google Analytics).

• Marketing Cookies: Used to track user behaviour for advertising purposes.

• Functional Cookies: Enhance user experience by remembering settings and preferences.

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c. Managing Cookies

You can control and delete cookies through your browser settings. However, disabling certain cookies may impact website functionality. For more details, visit aboutcookies.org.

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8. How Can Visitors Withdraw Their Consent?

If you have previously consented to data collection but wish to withdraw your consent, you can:

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• Adjust your cookie settings in your browser.

• Unsubscribe from marketing emails by using the opt-out link provided.

• Contact us directly to request data deletion or restriction.

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9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

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10. Retention of Data

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

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11. Privacy Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the Effective Date updated accordingly.

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12. Contact Us

For any questions or requests regarding this Privacy Policy, you can contact us at:

Sidekiq Email: contact@sidekiq.co.uk

 

Address: Sidekiq Ltd.
128 City Road,
London,
United Kingdom,
EC1V 2NX